Terms and Conditions for SMS Communications

Effective Date: 2-March-2025

These Terms and Conditions ("Terms") govern your participation in Bitvoxe LLC’s SMS communications service. By opting in to receive SMS messages from Bitvoxe LLC, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, you should not opt into receiving SMS messages from us.

1. Types of SMS Communications

By consenting to receive SMS messages from Bitvoxe LLC, you acknowledge and agree that the following types of messages may be sent to you:

  • Appointment Reminders: Notifications regarding scheduled appointments or services you’ve booked with us.
  • Customer Care Notifications: Messages related to your customer service requests, support issues, or other account-related matters.
  • Product Updates and Promotions: Updates about new products, services, special offers, and promotions available from Bitvoxe LLC.
  • Service Notifications: Notifications about changes to your account status, service alerts, or any other important information regarding your interaction with Bitvoxe LLC.

The content of the messages will vary based on your relationship with us, but will always align with the types of communications outlined above.

2. Message Frequency

  • Appointment Reminders: These messages will be sent on an as-needed basis to remind you of upcoming appointments.
  • Customer Care Notifications: These will be sent as necessary depending on your requests for support or interaction with customer care.
  • Product Updates and Promotions: These messages may be sent on a regular basis, typically no more than [frequency, e.g., once per week or month].
  • Service Notifications: These messages may be sent as needed, depending on your service status and account activity.

Please note that the frequency of messages may vary based on the nature of the communication.

3. Associated Fees

Bitvoxe LLC does not charge you directly for receiving SMS messages. However, standard messaging and data rates may apply according to your mobile carrier’s terms and conditions. Please check with your carrier for more details about their SMS rates and charges.

4. How to Opt-Out of SMS Communications

We respect your right to control your communication preferences. If at any time you wish to stop receiving SMS messages from us, you may opt out by:

  • Replying STOP to any SMS message you receive from Bitvoxe LLC. You will receive a confirmation message confirming that you have been unsubscribed.
  • Contacting Us: If you experience any issues with opting out, you can contact our support team at [email or phone number], and we will assist you in removing your number from our SMS communication list.

Once you opt-out, you will no longer receive SMS messages from us unless you opt in again.

5. How to Get Help

If you need help or have any questions about the SMS service, you can:

  • Reply HELP to any SMS message you receive from Bitvoxe LLC to get assistance.
  • Contact Customer Support: For additional support, please reach out to our customer service team at:

Our team will assist you with any questions regarding the SMS service or how to manage your preferences.

6. Changes to Terms and Conditions

Bitvoxe LLC reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. We encourage you to periodically review these Terms to stay informed about how we handle your SMS communications. By continuing to receive SMS messages from us after the changes, you accept the updated Terms and Conditions.